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Datenschutzerklärung

Privacy Policy

1) INFORMATION ABOUT THE COLLECTION OF PERSONAL DATA AND CONTACT INFORMATION, AS WELL AS THE DATA CONTROLLER

1.1 Thank you for visiting our website and for your interest in our services. Below, we inform you about the processing of your personal data when using our website. Personal data is any information that can be used to identify a person.

1.2 The data controller for this website, in accordance with applicable privacy legislation, is: Maison Birch. The data controller is the natural or legal person who, individually or jointly with others, determines the purposes and means of processing personal data. You may contact us at: info@maisonbirch.ca

1.3 This website uses SSL or TLS encryption for security purposes and to protect the transmission of personal data and other confidential content (such as orders). You can recognise an encrypted connection by the "https://" prefix and the padlock symbol in your browser's address bar.

2) DATA COLLECTION DURING YOUR VISIT TO THE WEBSITE

If you visit our website solely for informational purposes (without registering or entering data), we only collect the data that your browser transmits to our server (so-called server log files). These include:

  • The website you visited.
  • The date and time of access.
  • The amount of data transferred (in bytes).
  • The referring source that directed you to the website.
  • The browser used.
  • The operating system.
  • The IP address (where applicable, in anonymised form).

The legal basis for data processing is our legitimate interest in improving the stability and functionality of the website. Data will not be transferred or used for any other purpose unless there is evidence of illegal activity.

3) COOKIES

We use cookies on various parts of our website to improve your experience and ensure the functioning of certain features. Cookies are small text files stored on your device.

Depending on their function, cookies may collect data such as the browser used, location or IP address. Some cookies facilitate the shopping process (for example, remembering the contents of your cart).

Disabling cookies may limit the functionality of the website.

4) CONTACT

When you contact us (via form or email at info@maisonbirch.ca), we will use the personal data provided exclusively to respond to your request.

5) USER ACCOUNT CREATION AND CONTRACT PROCESSING

We process data for the period necessary to fulfil the contract and subsequently delete it after the applicable legal retention period has expired.

6) USE OF DATA FOR DIRECT MARKETING

6.1 Email Newsletter — The newsletter is sent exclusively based on the user's express consent (double opt-in confirmation).

6.2 Emails to Existing Customers — We may send offers about similar products based on a legitimate interest.

7) DATA PROCESSING DURING ORDER PLACEMENT

We transfer the necessary data to carriers and payment service providers to fulfil the purchase contract at https://maisonbirch.ca/

8) REQUESTING A PRODUCT REVIEW

We only request product reviews if we have your prior consent.

9) SOCIAL MEDIA: INTEGRATED MODULES

Social media plugins only transmit data when the user actively clicks on them.

10) ONLINE MARKETING

We conduct personalised advertising based on our legitimate interest in offering you relevant products.

11) ANALYTICS SERVICES

We use Google Analytics with anonymised IP addresses to understand how our website is used without identifying individual users.

12) REMARKETING

Facebook Pixel and Google remarketing operate only with your prior consent.

13) DATA SUBJECT RIGHTS

You have the right to:

  • Access: Know what personal data we hold about you.
  • Rectification: Correct incorrect or incomplete data.
  • Erasure: Request the deletion of your personal data.
  • Restriction and Objection: Limit or object to the use of your data.
  • Portability: Receive your data in a structured format.
  • Withdrawal: Withdraw any previously given consent.
  • Complaint: Lodge a complaint with a supervisory authority.

14) DATA RETENTION PERIOD

We retain personal data for the period required by applicable tax and commercial legislation and subsequently delete it securely.

15) DATA PROCESSING SERVICES

Data processing and advertising services are managed by Logos Ecom LLC.